Dodge takes away pens, paper and headsets to answer phones as they close offices, fire staff and require elders and those with disabilities to personally visit remaining offices.
Writing on X, formerly Twitter, O'Malley said: "The Musk/Trump co-presidency has already taken 90% of the actions necessary to drive Social Security into a total system collapse."
It follows the publication of a Washington Post article regarding the "breaking down" of the federal agency, which includes reports that customer service phone lines are failing, in-person appointments are scarce, and online claims for benefits are "piling up."
It's no secret that the SSA has come under DOGE's hammer in recent weeks, much to the alarm of lawmakers, advocate groups and former officials. In recent months, the agency has begun laying off 7,000 employees, closing field offices and mandating in-person identity checks as a result of ongoing cost-saving and fraud mitigation.
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March 28
DOGE cuts caused the Social Security website to crash four times in 10 days, leaving millions of recipients unable to log in. Office managers are answering phones instead of receptionists because so many Social Security employees have been laid off. Phone services have been eliminated. Field offices are being cut.
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